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Overwhelmed by ERG data? Discover how to start building a strong ERG data strategy by defining your program’s purpose, setting clear metrics, and understanding their impact.

Discover how to effectively measure member engagement in your Employee Resource Group (ERG) with the Member Engagement Score (MES). This vital metric assesses the percentage of members actively participating in ERG programming annually, offering insights into the relevance and impact of your activities. Learn the importance of MES in fostering community engagement, how to calculate it, and how to use it to enhance your ERG strategies. Boost your community’s sense of belonging and see the effectiveness of your efforts with our step-by-step guide and free Data Collection System Template + Mini Course.

Many articles and sources offer metrics for evaluating ERG programs, but often these recommendations lack practical experience and insight. Consequently, the most valuable metrics—those that truly illustrate an ERG program’s impact and success—are frequently overlooked. During ERG Leader Conversations and our recent ERG engagement tour, it became clear that many ERG leaders struggle with identifying which metrics to prioritize. This confusion can hinder the ability to measure success effectively. This article aims to clarify the essential metrics, providing a structured approach to better assess your ERG program’s performance. Here, we rank the key ERG metrics from best to worst, ensuring you focus on what truly matters for your program’s success.